FAQs

Q: Do you keep items in stock?
A: Most items are ordered or sourced on request to keep things exclusive and fresh. This means shipping may take a bit longer — but trust us, it’s worth the wait.

Q: Can I request a specific prop?
A: Absolutely! If there’s something specific you’re hunting for, reach out. We love a good prop quest.

Q: Do you accept returns?
A: Because of the collectible nature of our items, all sales are final. However, if something arrives damaged or not as described, contact us right away and we’ll make it right.

Q: How do I contact you?
A: Use the "Contact" page or message us directly on Instagram @propsteria. We’re always happy to chat film, props, or both 🎬